Privacy Policy

1. Information We Collect

We collect the following categories of personal information:

• Information you provide: name, phone number, email address, reservation or order details, and any message content you send us.
• Automatically collected data: IP address, browser and device type, operating system, referring pages, and interactions with our site, collected through cookies and similar technologies.
• Location data: approximate location derived from your IP address for analytics and fraud prevention.

We do not knowingly collect sensitive personal information and ask that you not send it to us unless necessary to fulfill a request.

2. Cookies & Tracking Technologies

We use strictly necessary cookies to operate the site and, with your consent where required, functional and analytics cookies to remember preferences and understand site usage. You can manage cookies through your browser settings and through the consent banner presented on your first visit. Where required by law, non-essential cookies are not set until you consent. We honor Global Privacy Control (GPC) and similar opt-out preference signals as a valid request to opt out of sharing.

3. How We Use Your Information

• To take, confirm, and fulfill orders and reservations.
• To respond to inquiries and provide customer support.
• To operate, maintain, secure, and improve our website.
• To detect, prevent, and address fraud or technical issues.
• To send promotional communications only where you have opted in, and you may unsubscribe at any time.
• To comply with legal obligations and enforce our terms.

4. Legal Bases for Processing (GDPR)

Where the GDPR applies, we process personal data on the bases of: performance of a contract (fulfilling your order), your consent (e.g. marketing and non-essential cookies), our legitimate interests (securing and improving our services), and compliance with legal obligations. You may withdraw consent at any time without affecting prior processing.

5. How We Share Information

We share personal information only with service providers who process it on our behalf (e.g. hosting, analytics, messaging, and payment providers) under contracts that limit their use of the data, and with authorities when required by law or to protect our rights. We do not sell your personal information, and we do not share it for cross-context behavioral advertising as those terms are defined under the CCPA/CPRA and the FDBR.

6. Your Privacy Rights

Depending on where you live, you may have the right to: access a copy of your personal information; correct inaccurate data; delete your data; opt out of sale, sharing, or targeted advertising; restrict or object to certain processing; data portability; and to not be discriminated against for exercising these rights. EU/UK residents may also lodge a complaint with their supervisory authority.

To exercise any right, contact us at beithapancaleltd@gmail.com or +1 (305) 763-8381. We will verify your identity and respond within the timeframe required by applicable law. You may use an authorized agent to submit a request on your behalf.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, to comply with our legal obligations, resolve disputes, and enforce our agreements, after which it is securely deleted or anonymized.

8. Data Security

We apply reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. International Data Transfers

We are based in the United States. If you access our site from outside the US, your information may be transferred to and processed in the US. Where required, we rely on appropriate safeguards such as the EU Standard Contractual Clauses for such transfers.

10. Children's Privacy

Our website is not directed to children under 13 (or the minimum age in your jurisdiction), and we do not knowingly collect their personal information. If you believe a child has provided us data, contact us and we will delete it.

11. Third-Party Links

Our site may link to third-party websites and services (such as delivery platforms or social media). We are not responsible for their privacy practices and encourage you to review their policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with a revised “Last updated” date.

13. Contact Us

For questions or to exercise your rights, contact us at beithapancaleltd@gmail.com, +1 (305) 763-8381, or 540 Collins Ave, Miami Beach, FL 33139.